Frequently asked questions
Common questions from developers publishing on PozyGame.
How does PozyGame decide which games to launch?
All games first go through a Starter Launch phase where we evaluate engagement metrics against platform benchmarks. Games that perform well are invited to complete Full integration and proceed to Global Launch.
Can I skip the Starter Launch phase?
In limited cases — for example, multiplayer games that need a larger live audience to function properly, or games specifically invited by our team — you may be approved for direct Global Launch. Contact us to discuss eligibility.
How long does QA review take?
Starter Launch QA is typically completed within 3–5 business days. Global Launch QA requires a full technical review and may take 5–10 business days depending on integration complexity.
What happens if my Starter Launch metrics are low?
If most metrics fall below the platform benchmarks, the game will not advance to Global Launch in its current form. You may resubmit as a new game after making significant improvements to the core experience.
How do I contact the PozyGame team?
Use the developer portal to submit support requests. For partnership enquiries, use the contact form on our main website.
Can't find what you're looking for? Reach out via the developer portal and our team will get back to you within 2 business days.